At Cerolaviris, safeguarding your privacy is paramount. We process personal data in compliance with South Africa’s POPIA and GDPR.

Information Collected

We collect only essential information to deliver and improve our services.

• Contact details such as name, email, and phone number collected via forms.
• Website usage data, such as pages visited and time spent.
• Technical data like IP address, browser version, and device type.
• Communication records from your enquiries and support interactions.

How We Use Data

Your data empowers us to deliver personalized, secure service.

• Respond to requests and provide tailored SEO consultations.
• Improve website functionality, usability, and experience.
• Analyze aggregate visitor data for site optimization.
• Maintain security and comply with applicable legal obligations.

Legal Basis for Processing

Data processing is based on legitimate interest and consent.

We use your data as necessary for service performance, legitimate business needs, and, where required, with your consent.

Sharing Information

We do not sell your data. Sharing is limited and controlled.

• Third-party service providers supporting core site operations and analytics, bound by confidentiality protections.
• Disclosure if legally required (e.g., court order, regulatory compliance).
• Other disclosures only with your explicit permission.

Data Security

We maintain administrative, technical, and physical protections to safeguard data from loss, misuse, and unauthorized access. Regular audits further ensure compliance with POPIA and GDPR requirements.

Your Rights

You have control over your data subject to legal limits.

• Request access to or correction of your personal information.
• Request deletion or processing restriction for your data.
• Object to processing or withdraw consent for specific uses.
• File a complaint with the Information Regulator (South Africa) or a relevant authority.

Cookies and Tracking

We use cookies for service improvement, not for invasive tracking or advertising.

Cookie Policy Cookie Policy

Contact Us

If you have questions about your data or rights, please contact our privacy team below.

Changes to Policy

Policy updates will be communicated clearly here, so please check back periodically.